Contact Techcombank

Frequently Asked Question

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Hotline / Email

1. Personal and Household customers:

• Call center (24/7)
  • Domestic: 1800 588 822 (free)/ 024 3944 6699 (charged)
  • International: +84 24 3944 6699 (carrier charges apply)
• Email: call_center@techcombank.com.vn

Operating hours: Monday-Friday: 08:00-17:00 | Saturday: 08:00-12:00

• Retail contact center hotline Techcombank's phone number
• Techcombank Virtual Advisory Channel’s phone number

2. Business customers:

2.1 Vietnamese (24/7 Contact Center); English (Operating hours: Monday-Friday: 08:00-17:00 | Saturday: 08:00-12:00)

• Domestic: 1800 6556 (free) or 024 7303 6556 (charged)
• International: +84 24 7303 6556 (carrier charges apply)

2.2 Chinese: 024 3944 6368 (Extensions 20278 or 20279) 

Operating hours: Monday-Friday: 08:00-17:00 | Saturday: 08:00-12:00

2.3. Email: hotrodoanhnghiep@techcombank.com.vn

Operating hours: Monday-Friday: 08:00-17:00 | Saturday: 08:00-12:00

2.4. Coporate contact center hotline Techcombank's phone number

2.5. Techcombank Virtual Advisory Channel’s phone number: 02473086789/ 02439446368

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